Shipping Policy
Effective date: May 22, 2026
Processing time
Orders are processed within 1–2 business days. You'll receive a confirmation email, and a tracking number once your order ships.
Delivery estimates
- Standard worldwide shipping: typically 3–6 business days after processing.
- Delivery times are estimates and may vary due to carrier delays, customs, holidays, or weather.
Shipping cost
Free worldwide shipping on all orders.
Tracking
Once shipped, you'll receive a tracking link by email. Please allow up to 48 hours for tracking to update.
Customs, duties, and taxes
International orders may be subject to import duties or taxes set by your country. These are the customer's responsibility and are not included in our prices or shipping.
Wrong address / failed delivery
Please double-check your shipping address at checkout. We're not responsible for orders delayed or lost due to an incorrect address. If a package is returned to us, we'll contact you to arrange reshipment.
Lost or delayed packages
If your order hasn't arrived within the estimated window, contact support@silentbite.com and we'll help track it down.