Return & Refund Policy

You may request a refund within 60 days of your delivery date. If SilentBite isn't right for you, contact us and we'll guide you through the return.

Email support@silentbite.com with your order number and the reason for your return. We'll reply with return instructions and the return address. Please do not send items back before contacting us.

Once your return is received and inspected (or your eligibility is confirmed), we'll process your refund to your original payment method. Refunds typically appear within 5–10 business days, depending on your bank or card provider.

Because SilentBite is an oral-care product, please follow the return instructions we provide regarding cleaning and packaging. Returns must comply with applicable hygiene and consumer-protection rules.

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos and we'll arrange a replacement or refund at no cost to you.

• Items returned more than 60 days after delivery.
• Items not purchased from our official store at www.silentbite.com.
• Items returned without first contacting our support team.

Return shipping is the customer's responsibility unless the item was defective, damaged, or incorrect, in which case we cover return shipping in full.

support@silentbite.com